Preloader
Christmas Sale: 50% Off

Pashmina Washing Care:

General Instructions

  • Never expose Pashmina to extreme sunlight or direct heat as it can damage the cloth’s texture
  • Airing your Pashmina clothes periodically, preferably once a month will keep them fresh and durable
  • Letting Pashminas rest for approximately 24 hours gives natural resilience and spring to the wool fibers and will also help them recover and return to their original shape.
  • Pashmina doesn’t necessarily require ironing. Iron it in wool or very low heat, and always remember to iron it on top of a cotton sheet. Using steam while pressing is highly recommended.
  • Avoid using the drier, if your Pashmina gets wet accidentally. Hang them at room temperature, but keep them away from direct sunlight.
  • We recommend using individual storage cotton bags to store Pashmina clothes, it can prevent them from dampness and guard them against bugs.
  • Dry clean is always recommended and a safe solution if you are not confident in hand wash.

Hand Wash Tips

  • Wash in cold water using mild detergent (prefer organic solvents)
  • Detergent must be dissolved completely before putting pashmina in water.
  • Do not twist during washing.
  • Simply lay it flat to dry, do not wring dry.
  • Hang it un-bunched to loosen the wrinkles.

Shipping:

When will I receive my order?

Once you place your order successfully, your order will be shipped within 1-2 days with a tracking number.

Do you ship in my country?

We have started accepting global orders from 7 July 2023. Contact us for custom requirements.

Returns & Exchange:

How can I return the product?

To protect the hard work and efforts of Pashmina artisans the Pashmina Products are not eligible for return & refund.

Please refer our Return & Exchange page for more information.

Can I cancel my order?

We shall not be able to process the cancellation if the order/orders are shipped.

 

Please refer our Shipping & Cancellation page for more information.

Defective/Damaged items received!

Be assured that all our products are handwoven by expert artisans, even though artisans make every effort to create only the best, natural blemishes but imperfections are what make each piece unique, captivating, and rich in stunning details.

If you still feel the product is not up to the standards, please connect with us.

Can I exchange the product?

Yes, you can exchange your received product with an alternative product.

In case of manufacturing defects and damages due to mishandling by shipping partners you can write us at [email protected] for the exchange within 7 days of product delivery.

Please refer Return & Exchange and Handmade Disclaimer pages for more information.